Chugoku Electric's Offices

Service Offices

Inquiries by Phone

Inquiries by PhoneTo start, stop, and/or transfer electricity services due to moving, or for other inquiries, feel free to call our Customer Center.

Our Customer centers (in Okayama and Hiroshima) deal with phone calls from customers collectively.  Call toll-free phone number of your nearby service office, and you will be connected to Customer Center automatically.

Operating hours of Toll-free phone calls: Monday-Friday 9:00am-8:00pm
(except national holidays, May1, and Dec.29-Jan.3)*

*Emergencies, such as power outages, are handled even outside the operating hours.

Visiting Service Offices (for payment of bills or other inquiries)

Visiting Service Offices

Office hours: Monday - Friday 9:00am-5:00pm
(except national holidays, May1, and Dec.29-Jan.3)

*To call from overseas: + (Country code) + (omitting the zero of the area code), then the number. Example: +81-82-241-0211(Main Office)

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