ServiceOffices

To start, stop, and/or transfer electricity services due to moving, call Address Change Call Line. For other requests and inquiries with regard to electricity including billing and power outages, call phone number for "inquiries."

Operating hours of phone calls: Monday-Friday 9:00am-8:00pm
(except national holidays, May1, and Dec.29-Jan.3)*

Office hours: Monday - Friday 9:00am-5:00pm
(except national holidays, May1, and Dec.29-Jan.3)

*Emergencies, such as power outages, are handled even outside the operating hours.

Prefecture

Service Offices in Tottori Prefecture

Service Office Address Power outage Start/Stop/Move Service
Billing or Payment
Tottori Service Office 1-6 Shinhonji-cho, Tottori-shi, Tottori 680-8622 0120-465-210 0120-181-210
Kurayoshi Service Office 245-6 Dakyouji-cho, Kurayoshi-shi, Tottori 682-8691 0120-212-607 0120-212-605
Yonago Service Office 51 Kamo-cho 2-chome, Yonago-shi, Tottori 683-8691 0120-211-476 0120-211-426

Service Offices in Shimane Prefecture

Service Office Address Power outage Start/Stop/Move Service
Billing or Payment
Oki Service Office 84-119 Shioguchi, Minatomachi, Okinoshima-cho, Oki-gun, Shimane 685-0015 0120-313-782 0120-313-608
Matsue Service Office 5-1 Higashiasahimachi, Matsue-shi, Shimane 690-8515 0120-833-104 0120-833-103
Izumo Service Office 225 Oyama-cho, Izumo-shi, Shimane 693-8510 0120-311-957 0120-311-950
Hamada Service Office 129-5 Kurokawa-cho, Hamada-shi, Shimane 697-0024 0120-312-815 0120-312-802
Masuda Service Office 7-2 Akebonohonmachi, Masuda-shi, Shimane 698-0026 0120-314-806 0120-314-228

Service Offices in Okayama Prefecture

Service Office Address Power outage Start/Stop/Move Service
Billing or Payment
Shodoshima Service Office 44-130 Katajyou-kou Shodoshima-cho, shozu-gun, Kagawa 761-4489 0120-414-267 0120-414-073
Okayama-Higashi Service Office 422-3 Saidaijinakano, Higashi-ku, Okayama-shi, Okayama 704-8191 0120-415-256 0120-415-322
Tsuyama Service Office 208-3 Kamigawara, Tsuyama-shi, Okayama 708-8654 0120-410-774 0120-410-254
Okayama Service Office 6-51 Aoe 2-chome, Kita-ku, Okayama-shi, Okayama 700-8507 0120-411-353 0120-411-669
Kurashiki Service Office 2293-2 Nakasho, Kurashiki-shi, Okayama 710-8543 0120-412-788 0120-412-717
Takahashi Service Office 1723-5 Ochiai-cho-abe, Takahashi-shi, Okayama 716-0061 0120-413-826 0120-413-823

Service Offices in Hiroshima Prefecture

Service Office Address Power outage Start/Stop/Move Service
Billing or Payment
Fukuyama Service Office 7-28 Okinogami-cho 1-chome, Fukuyama-shi, Hiroshima 720-8506 0120-511-605 0120-511-542
Onomichi Service Office 5908-1 Kurihara-cho, Onomichi-shi, Hiroshima 722-0022 0120-512-169 0120-512-167
Miyoshi Service Office 1-1 Tokaichinaka 1-chome, Miyoshi-shi, Hiroshima 728-0012 0120-513-477 0120-513-466
Higashi Hiroshima Service Office 5-15 SaijyouShitami 5-chome, Higashihiroshima-shi, Hiroshima 739-0047 0120-519-730 0120-519-720
Kure Service Office 2-11 Nishichuou 2-chome, Kure-shi, Hiroshima 737-0811 0120-188-514 0120-138-514
Yano Service Office 3-21 Yanoshinmachi 2-chome, Aki-ku, Hiroshima-shi, Hiroshima
736-0084
0120-525-089 0120-525-079
Hiroshima Kita Service Office 25-28 Midorii 1-chome, Asaminami-ku, Hiroshima-shi, Hiroshima
731-0103
0120-516-850 0120-516-830
Hiroshima Service Office 2-42 Takeya-cho, Naka-ku, Hiroshima-shi, Hiroshima 730-8605 0120-748-510 0120-297-510
Hatsukaichi Service Office 5-12 Kushido 6-chome, Hatsukaichi-shi, Hiroshima 738-0033 0120-517-370 0120-517-270

Service Offices in Yamaguchi Prefecture

Service Office Address Power outage Start/Stop/Move Service
Billing or Payment
Iwakuni Service Office 16-6 Minamiiwakuni-cho 1-chome, Iwakuni-shi, Yamaguchi 740-8642 0120-610-763 0120-610-762
Yanai Service Office 685-11 Aza-tojo, Kogaisaku, Yanai-shi, Yamaguchi 742-8625 0120-616-318 0120-616-317
Shunan Service Office 3196-1 Aza-higashijinjo, Oaza-kume, Shunan-shi, Yamaguchi
745-0801
0120-611-908 0120-611-907
Yamaguchi Service Office 3-1 Chuo 2-chome, Yamaguchi-shi, Yamaguchi 753-8518 0120-612-570 0120-612-530
Hagi Service Office 2106 Aza-okita, Oaza-tsubaki, Hagi-shi, Yamaguchi 758-0061 0120-615-277 0120-615-227
Ube Service Office 7-36 Aioi-cho, Ube-shi, Yamaguchi 755-0043 0120-613-277 0120-613-270
Shimonoseki Service Office 8-13 Takezaki-cho 3-chome, Shimonoseki-shi, Yamaguchi
750-8610
0120-614-208 0120-707-614
Page Top