There are three(3) ways of paying electricity bills: by automatic transfer from a bank or postal account, by credit card, and by personal payment into our bank account.
This is a method whereby electricity bills are paid automatically each month from the customer's bank or postal account.
* Sums marked with an asterisk (*) do not include money for consumption tax, etc.
Note:Customers with Flat-Rate Residential Lighting or Public Street Lighting A contract can get a discount on their bills by employing the Convenient Prepayment Plan (charge prepayment contract).
Application forms are available at our service counters and those of certain financial institutions for you to pick up.
Alternatively you can phone a Chugoku Electric Power Service Office and they will send you an application form.
The following three(3) things are required for the application formalities:
Note:Please be aware that processing of first-time applications may take one(1) or two(2) months to complete in some cases. You will be notified by mail as soon as the formalities are completed.
There are several different types of automatic transfer, according to whether or not a bill is sent, etc. The date on which the transfer is made will depend on the type. The commonest types are shown in the figure below.
the Notification of Amount of Electricity Used that is delivered to you on each meter inspection day gives the transfer date for the month in question.
For customers paying their electricity bills by automatic transfer, the right-hand section of the Notification of Amount of Electricity Used that is delivered on each meter inspection day is a Receipt of Automatic Transfer of Electricity Charge for the previous month's bill.
Note:Should such receipt be absent from the Notification, it will be sent on a postcard.
This is a method whereby a credit card company pays the customer's electricity bills on his/her behalf and the customer reimburses the credit card company later when he/she pays the card usage charges.
To apply to pay your electricity bills by credit card you must submit an application form. Contact the nearest Chugoku Electric Power Service Office to have an application form mailed to you.
*The following three(3) items are required for the application formalities:
This is a method whereby customers pay in their electricity bills via one of the financial institutions or convenience stores that we have designated, using one of our designated pay-in slips. We can deliver the pay-in slips when your meter is read, or else mail them to you.
(Payment via a convenience store requires pay-in slips with a barcode. Apply to our Service Offices for such slips.)
The payment due date is the 31st day from the monthly meter inspection date.
You are requested to effect payment by that date.
Note:If you fail to pay by the 21st day from the due date, your electricity supply may in some cases be stopped. You will however be given advance notification of such stoppage.