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  • The handling of all inquiries will be carried out during the following working hours after the day of reception of an inquiry.
    (Working hours: 8:50-17:20, except for Sat., Sun., National Holidays, May day, the last day of the year, and the New Year's day)
  • Note: Please understand that we may not able to answer every e-mail we receive.
    Some inquiries may be answered through a telephone call, depending on the nature of the inquiry.
  • We send our replies to answer specific customer inquiries.
    We strictly prohibit the use of any part of our replies in customer contact information for any other purpose, nor do we disclose the information to any other person.
*all items are indispensable.
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